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The Last Page I am hard core when it Rhoda Olsen Rhoda Olsen has been with Great Clips since 1984. Initially, she was a consultant involved in developing and delivering the first franchisee orientation and in writing the first operations manual. In 1987, she became a full-time member of the Great Clips executive team as vice president of human resources and training. In 1998, Ms. Olsen was promoted to president/COO, during which time Great Clips grew from just more than 1,000 salons to nearly 3,000 salons by 2011—with system revenues increasing from $200 million to just over $800 million. In February 2011, she was promoted to CEO. Ms. Olsen holds undergraduate and graduate degrees from Minnesota State University—Mankato. Prior to joining Great Clips, she held human resources and training-related positions at the Human Effectiveness Institute, North Central Companies and Land O'Lakes. She has also served as a guest professor for Minnesota State University—Mankato, the University of Minnesota and the University of St. Thomas. Ms. Olsen has held a variety of board of director positions, including Sobriety High School, St. Mary's University in Winona, Minnesota, the Kabara Institute of Entrepreneurial Studies and the International Institute for Franchise Education. 72 March 2013 | beautystorebusiness.com ______________________________________________________________________________________ comes to doing classic push-ups. Who is your hero and why? __________________________________________________________ I don't have a single hero. My heroes __________________________________________________________________________________________ are our injured warriors. My husband is a Vietnam veteran and __________________________________________________________________________________________ was treated poorly. I believe we need to treat all of our military __________________________________________________________________________________________ as true heroes. What's the best piece of advice you've ever received? _____________________________ Be kind to everyone. _______________________________________________________________________________________________ You never know how you may impact them. If you could retire and start a second career, what would you do? _________________ I'd be a ________________________________________________________________________________________ fitness trainer. Name one person you'd love to work with. __________________________________________ Colin Powell. What country would you most like to visit? __________________________________________ Ireland. My mom was Irish __________________________________________________________________________________________ and I would love to see her country. What are your Top 3 favorite songs right now? ______________________________________ "Someone Like You" by __________________________________________________________________________________________ Adele; "Windows are Rolled Down" by Amos Lee; and "Live __________________________________________________________________________________________ Like You were Dying" by Tim McGraw. What talent would you most like to have? ___________________________________________ Some musical/rhythmic talent. What is your most treasured possession? ___________________________________________ My wedding ring. What do you know for sure? __________________________________________________________ The more you know, the more you realize __________________________________________________________________________________________ you don't know. If you had a million dollars, how would you spend it?_______________________________ I'd share it with __________________________________________________________________________________________ family, friends and my favorite charities. What are you proudest of? ____________________________________________________________ The strength of my family and our ongoing __________________________________________________________________________________________ commitment to support one another through exciting and __________________________________________________________________________________________ difficult times. What's your favorite sport? ___________________________________________________________ Hockey. What is your secret vice? _____________________________________________________________ M&M;'S candy. What was your first job?_______________________________________________________________ [I was a] carhop at a drive-in restaurant. ■ Shelley Moench-Kelly is managing editor of Beauty Store Business. Image courtesy of Rhoda Olsen What would readers find surprising about you? ______________________________________