Beauty Store Business

OCT 2015

For beauty business news, beauty store owners turn to Beauty Store Business. Beauty business trends, beauty business profiles and more!

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34 October 2015 | beautystorebusiness.com Savvy Email Marketing Think you know all about email marketing? Here are a number of top tips on boosting your sales by building your brand. by Phillip M. Perry WITH ALL THE BALLYHOO LATELY ABOUT THE SALES power of social media, it might be tempting to view email marketing as old technology that should be put on the back burner and forgotten. But that would be a mistake. Designed correctly, an email campaign is a terrific sales booster that can magnify the effects of social media. "Email can drive perceptions about your brand that translate into social sharing. It can also drive customer loyalty, repeat purchases and referrals," says John Arnold, vice president of marketing at Denver-based FullContact (fullcontact.com) and author of Email Marketing for Dummies. Successful email marketing means more than just sending a few messages and hoping customers respond. "Effective email marketing is part of a larger communication strategy that has the goal of building long-term relationships," says Arnold. Doing it right takes careful planning. "You need to figure out what you want people to remember about your store brand at every stage of the customer lifecycle," he adds. In other words, how do you want the public to view your store? As the most reliable source for high-end merchandise? As the price leader? Or as some variation of the above, along with a reputation for expertise in a certain department? Firm up that strategy, then drive it home with emails that stand head and shoulders above the crowd. Here are a number of tips for doing just that. iStockphoto, Getty images Plus collection

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